We will be the utility of choice by providing reliable, quality service in a safe, respectful, environmentally responsible and cost-effective manner and other services to benefit the quality of life of our members and promote the success of their local communities.

ORGANIZATIONAL VALUES

We value:

1. Our Members
We will treat each member with respect and as an individual, balancing their needs with the needs of our members as a whole.   We will always welcome our members’ opinions and include their current and future needs in our plans, decisions and actions.
 
2. Our Employees

We will recognize employees as individuals and provide each with a safe, positive working environment and an opportunity for success.

3. Open Communication

We will communicate and share information openly with our members and employees, with respect for (or while safeguarding) confidential information.

4. Our Environment

We will show respect for our physical environment, striving to preserve it for the members and employees of tomorrow.

5. Innovation

We will utilize advanced technology and encourage innovative methods when cost effective to enhance delivered services and quality of life.

6. Integrity

We will match our words with consistent actions.
 We will conduct our business with utmost integrity and ethics.
 
7. Accountability

We are accountable to our members and responsible for our actions.  We will be
fiscally responsible in conducting our business for our members.

8. Our local communities

We will care for our communities by supporting employee involvement and allocating resources to activities and projects that will enhance quality of life for our members.